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    • #27446
      Nicholas Coolman
      Key Master

      How to remove AVAST Antivirus False Positive on ZHPCleaner?

      The latest update of ZHPCleaner is blocked by the false positive of the Avast antivirus, and AVG from the same publisher, which places the file automatically in quarantine.

      This is a false positive, more precisely a false detection based on generic script criteria (Script:SNH-gen).

      The ZHPCleaner.exe file is perfectly healthy and poses no risk to your system

      I passed the information on to Avast/AVG support so that they could modify their false generic detection as quickly as possible.

      While waiting for what is necessary to be done, you can:

      1) Place the zhpcleaner.exe file in the exclusions (white list) of your antivirus.

      2) Report the False Positive to Avast/AVG:  https://www.avast.com/fr-fr/false-positive-file-form.php

      3) As a last resort, delete Avast (or AVG) and keep only one antivirus, that of Microsoft (Windows Defender).

      Otherwise, the more FPs are reported, the quicker the fix will be!

      Free support forum
      Nicholas Coolman

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